Online Hiring Software For SMBs

Hire great talent in weeks, not months

From advertising jobs to making offers, get everything you need to attract and hire top talent—in less time.

Find & Hire Employees, Sooner.

Move away from scattered data into the world of seamless candidate pipelines making your hiring process more efficient than ever.

Share tools quickly and confidently in minutes

Find and attract candidates

Fill your pipeline quickly with one-click job posting to multiple websites and more.

Connect every part of your entire business

Effortlessly manage & nurture your candidates

Collaborate with hiring teams to evaluate applicants, gather feedback and decide who's best, all in one recruiting system.

Maintain compliance and control your apps

Save time, automate, and hire better candidates

Keep your candidates seamlessly engaged and informed throughout the hiring process

Track Candidate Journey Seamlessly

Simplify your hiring with clear candidate progress tracking from application to offer.

Real-Time Ticket Updates
Stay informed with live insights on every support request.
Clear Progress Overview
Easily see each ticket’s status—from new inquiries to resolved.
Effortless Status Updates
Update ticket statuses quickly using our simple, intuitive interface.

Optimize Your Hiring Efficiency

Simplify your recruitment process with features designed to save time and reduce manual effort.

Centralized Candidate Management

Manage all applicants, documents, and communications in one place for faster decision-making.

Automated Interview Scheduling

Save time with automated scheduling tools and notify candidates seamlessly.

Frequently asked questions:

What is Zoopy Desk?
Zoopy Desk is a cloud-based customer support and ticketing system designed for SMEs. It automates the conversion of incoming emails into support tickets, enabling your team to track and resolve customer inquiries efficiently.
Do you offer a Free Trial?
Yes, we offer a 14-day free trial so you can experience firsthand how Zoopy Desk streamlines your customer support process.
How can I get access to Zoopy Desk?
Zoopy Desk is currently available through our beta program. Fill out the form on this page, and our team will get in touch with instructions for accessing the trial and details on our special early adopter pricing.
How does Zoopy Desk improve customer support?
By automatically converting emails into support tickets and providing real-time updates, Zoopy Desk reduces manual tasks and lets your team focus on resolving issues quickly and efficiently.
Are there any benefits for early adopters?
Yes, early adopters will enjoy a special discounted pricing plan along with the standard 14-day free trial, helping you get started with a cost-effective solution for your support needs.
What is a support ticket?
A ticket is generated whenever a customer messages you. However, Zoopy Desk counts it as a billable ticket only when a human replies to a ticket. Within the same ticket, you can send & receive as many messages as you need. It is counted as 1 ticket.
How many tickets will I have per month?
Generally, most brands get billable ticket volumes that are 20-30% of their order volume. This number may vary by industry.
How many messages can I exchange inside a ticket?
You can exchange as many messages within the same ticket as you need. It will still be counted as one billable ticket only. For example: A customer emailed you, and you replied to it. Then the customer replied and you did this back-and-forth 20 times in the same email thread. This entire thread is still counted as 1 billable ticket only.
What if a ticket is re-opened? Will it be counted as a new ticket?
Within a billing cycle (a 30 day period), we only count a unique ticket once. So if a ticket gets re-opened within the same billing cycle that it was originally generated, we still count it as one billable ticket only. However if the ticket were re-opened in a future billing cycle (say after a month or more), then it is counted as a billable ticket in that future billing cycle.
Are automated replies to new tickets counted as billed tickets?
A ticket is part of the billable tickets quota only when a human responds to it. If an automation rule sent a reply, the ticket is not counted as a billable ticket until a human agent from your team replies to the ticket.
Can I manage my WhatsApp customer support?
To manage WhatsApp messages inside Zoopy Desk, you need access to WhatsApp Business API. Our team will help you setup your profile and get access to WhatsApp API after you sign up.
What if I exceed my plan's limits?
If you cross the tickets in your plan, the app will continue to function normally without any restrictions. However, you will be charged an overage fee according to your plan (per 100 tickets).
Can I connect multiple stores and brands under one account?
Yes! Zoopy Desk's unique architecture makes it a breeze to connect multiple brands and online stores, all under one account. You do not need to create separate accounts.
Can I invite my entire team to Zoopy Desk?
Yes! Zoopy Desk is built for easy collaboration between your team members. All plans include unlimited agents, so you can invite all your team members. No more taking screenshots, sharing and discussing it in Slack, and coming back to the helpdesk to reply to the customer. That entire discussion can happen seamlessly within Zoopy Desk.
What is the level of support from Zoopy Desk?
We treat our customers like VIPs, the same way you treat your customers. The same exceptional support is included in all our plans. We usually respond to queries within an hour, with a maximum turnaround time of 12 hours.

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