Last updated: January 2025
Welcome to Zoopy ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our AI-powered ecommerce helpdesk service, including our website, mobile application, and related services (collectively, the "Service").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
Zoopy is an AI-powered helpdesk platform designed for ecommerce businesses. Our Service includes:
To access certain features of our Service, you must register for an account. You agree to:
You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:
Our Service is offered on a subscription basis. By subscribing, you agree to:
All fees are non-refundable unless otherwise stated. We reserve the right to change our pricing with 30 days' notice.
The Service and its original content, features, and functionality are and will remain the exclusive property of Zoopy and its licensors. The Service is protected by copyright, trademark, and other laws.
You retain ownership of any content you submit to the Service, but grant us a license to use, modify, and distribute such content as necessary to provide the Service.
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
You are responsible for ensuring that any data you provide to us complies with applicable privacy laws and that you have the necessary rights to share such data.
Our Service integrates with third-party platforms and services. These integrations are subject to the terms and conditions of the respective third parties. We are not responsible for the availability, content, or practices of third-party services.
We strive to maintain high service availability, but we do not guarantee that the Service will be uninterrupted or error-free. We may temporarily suspend the Service for maintenance, updates, or other reasons.
To the maximum extent permitted by law, Zoopy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
You agree to defend, indemnify, and hold harmless Zoopy and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from your use of the Service or violation of these Terms.
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive termination.
These Terms shall be interpreted and governed by the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.
Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
If you have any questions about these Terms of Service, please contact us at legal@zoopy.io.
You may request the deletion of your account and associated data at any time by contacting us at legal@zoopy.io. Upon account closure:
